APA Professionals' Choice

Offer Your Shop Owners' Customers Peace Of Mind With A Nationally-Recognized Service & Warranty Program

The APA Professionals' Choice Service Center warranty program, for the car owner, levels the playing field with the big national service shops, by giving your customers the ability to offer nation-wide network service warranties like the competition.  With over 35,000 network service centers nationwide, the APA Professionals' Choice Service Center program offers benefits for you as host shareholders, your customers and their clients to grow customer loyalty, increase business and product volume.

Professionals’ Choice Auto Service Center ENHANCEMENTS

Recent New benefits for current and new Professionals’ Choice Auto Service Center

ENHANCEMENTS

PROGRAM ENRICHMENT

APA is proud to announce the new and improved Professionals' Choice Service Center Banner Program! 

This program was founded to strengthen customer, shop, and warehouse distributor relationships, and has elements that can be used as tools to increase sales, purchase volume, and brand loyalty.

As a part of the program, your customers will receive enrollment as both a Nationwide Warranty and Roadside Assistance provided by Automotive Business Solutions (ABS), Local Labor Claim Reimbursements, ASE Certification Reimbursements, access to online training classes, and more!

There are two membership levels available - Gold and Platinum. Gold Level Membership receives the 24 month/24,000 mile warranty and Platinum Level Membership receives the 36 month/36,000 mile warranty.

To find out how to enroll and for more information, visit the new professionalschoice.com.

Give repair customers peace of mind with the Professionals’ Choice Auto Service Center Nationwide Warranty.

  • Repairs are guaranteed free from defects in materials or workmanship for either 36 months/36,000 miles or 24 months/24,000 miles (depending on the facility’s membership level) from the date of initial repair at over 35,000 nationwide facilities.

  • Covers new and remanufactured parts and labor (limits apply – see documentation for details)

  • Towing expense up to $100 (must use approved tow service)

  • Rental car expense (up to $40 per day, limits apply – see documentation for details)

NATIONWIDE WARRANTY COVERAGE
BRAKE SYSTEM ENGINE COOLING SYSTEM
CLIMATE CONTROL SYSTEMS ENGINE PERFORMANCE AND/OR DRIVEABILITY REPAIR
CRUISE CONTROL SYSTEM EXHAUST SYSTEM
ELECTRICAL SYSTEMS OTHER MINOR REPAIRS
ELECTRONIC ENGINE MANAGEMENT SYSTEMS STARTING AND/OR CHARGING SYSTEM
OTHER ELECTRICAL SYSTEMS STEERING AND SUSPENSION SYSTEMS
EMISSION CONTROL SYSTEM SEE DOCUMENTATION FOR ADDITIONAL DETAILS

 

ROADSIDE ASSISTANCE

Repair customers can rest assured knowing they have 24 months of complimentary Roadside Assistance as an additional benefit of the Nationwide Warranty plan should their vehicle break down for any reason.

The vehicle owner is eligible to submit two (2) claims for reimbursement in a 12-month period for $100 in roadside assistance services for each occurrence, (excluding the cost of fluids if necessary) per covered vehicle. See documentation for additional details.

ROADSIDE ASSISTANCE COVERAGE
TOWING
BATTERY
JUMP-START
LOCK-OUT ASSISTANCE
FLAT TIRE ASSISTANCE
FUEL, OIL & WATER DELIVERY

TOP BENEFITS

In addition to building customer loyalty with the Professionals' Choice Service Center warranty guarantees and the network warranty repair referrals, the program hosts even more benefits for your customer’s repair facilities.

 

WELCOME KIT & SIGNAGE

Repair facilities that join the Professionals' Choice Service Center network will receive a comprehensive welcome kit including marketing material and documentation assuring customers all work is guaranteed nationwide for either 36 months/36,000 miles or 24 months/24,000 miles depending on membership level.

WELCOME KIT INCLUDES
ENROLLMENT FOR THE SERVICE CENTER AS A 24 MONTH/24,000 MILE OR 36 MONTH/36,000 MILE WARRANTY PROVIDER
MARKETING MATERIAL FOR THE NATIONWIDE WARRANTY PROGRAM
PROFESSIONALS' CHOICE SWAG
SLIP-N-GRIP SAMPLES


 

 

ASE CERTIFICATION REIMBURSEMEnt

With constant changes in automotive technologies, Professionals' Choice Service Center members can ensure their technicians are always on top of the latest industry innovations with ASE Certification Reimbursement. For additional details, see documentation.

 

  • Platinum Level Members – $50 for each test completed

  • Gold Level Members - $35 for each test completed

 

LABOR REIMBURSEMENT

The Professionals' Choice Service Center Program offers a Local Labor Warranty for shop owners. Gold Level Members get 3 claims at $50 an hour/3 hours max and Platinum Level Members get 6 claims at $75 an hour/3 hours max.

To be eligible for a local labor reimbursement, the service center must send the original receipt, the receipt for the re-repair, and the filled out Local Labor Reimbursement Form to their local Professionals' Choice supplier. All local labor claims are administered by Professionals' Choice Service Center suppliers.

The Local Labor Claim Program will cover the labor required to perform a warranty repair in the original shop, when the car is covered under the Nationwide Warranty. The Local Labor Reimbursement Program is used if the original repair has a mechanical failure and 1). the customer returns to the original repair facility within the covered time and mileage (25 miles) and 2). the failure is the result of a defective part that was installed.

 

ONLINE TRAINING

Professionals Choice Service Center has partnered with Delphi and other top suppliers to provide valuable training aimed at every position in a shop.

This online program features interactive modules, webinars, tests, and how-to's.  Whether your top technician wants to learn more about electric vehicles, or you want to start a new service advisor with the knowledge to properly advise customers, this training has the elements you need. 

 

PLATINUM LEVEL MEMBERSHIP

Add even more value to your shop's membership by becoming a Platinum Level Member.

You'll receive:

  • 36 month/36,000 mile nationwide warranty

  • $75 an hour Local Labor reimbursement

  • $50 per ASE test successfully completed

In addition, platinum level members receive one no charge item. Choose between:

  • Oil change printer and stickers

  • Car Care TV digital menu board

  • Car Care Entertainment Television